This Privacy Policy applies to DoxNow, LLC, the web site located at www.doxnow.com, DoxNow operated web sites and DoxNow affiliates (collectively "DoxNow"). DoxNow affiliates include entities owned or controlled by DoxNow, LLC. In some cases, this Privacy Policy may be tailored to account for variances in law in a particular country. However, this policy is intended to be global in nature. If you are visiting from outside the United States, there may be special rules or limitations on your use of this web site or other DoxNow operated web sites.
By using our web site, you consent to the collection and use of your personal information by DoxNow consistent with applicable data protection laws and this policy.
COLLECTED INFORMATION AND USAGE
DoxNow collects and uses information you provide to us including information obtained from your use of this web site. We are not in the business of selling information about you. DoxNow does not share your personal information with third parties for their direct marketing purposes. We may use or share your personal information (e.g., name, address, telephone number and e-mail address) where it is necessary for us to complete a transaction or do something that you have asked us to do.
- For example, we might need to provide your name, address, phone number or email to one of our vendors so that they can process and fulfill your order, product return or replacement.
- We might also refer your personal information to another manufacturer so that they can provide you with the technical assistance you request for their product which you may be using in conjunction with one of our products.
- DoxNow employees, agents and service providers who need to access personal information you have provided to fulfill their responsibilities may do so consistent with DoxNow policies that limit access to this type of information.
DoxNow's vendors and suppliers may process your personal data under the direction and control of DoxNow. Whenever we may need to share your personal information, we try to provide you with the information you need to make informed reasonable choices and we manage your information consistent with applicable privacy laws.
DoxNow collects and uses personal information from you in several ways:
- Web Site Usage. DoxNow, or DoxNow vendors and suppliers, may observe your activities, preferences, and transactional data (such as your IP address and browser type) as well as pages you have viewed during your use of this web site. While we may collect or log this information, we do not identify you or match this non-personal information with your other personal information. We may use this collected or logged information to diagnose web site technical problems, or to facilitate your use of the site. DoxNow, or one of our vendors or suppliers, also may use this information to track aggregate traffic patterns throughout this web site.
- E-Commerce (Available only to U.S. residents). You may be asked to share personal information such as your name, address and telephone number in order to complete a transaction. When you purchase a DoxNow product online you may be asked for information needed to complete your order, contact you to confirm the order and, provide related customer service. This information is used, for example, to effect your transactions, to create and share aggregate reports about these transactions, and to perform credit fraud screening services for transactions between you and DoxNow and/or our authorized service providers. When you buy direct from DoxNow these purchase transactions may be conducted through DoxNow vendors and suppliers including Authorize.net. Authorize.net and any other vendors or suppliers engaged by DoxNow have their use of your personal information limited by this privacy policy and contractual restrictions. Please note that DoxNow (through Authorize.net or other vendors or suppliers) only accepts orders from DoxNow.com visitors located in the United States.
- Product Registration & Technical Support. DoxNow allows all purchasers of its products to register their products online. Personal information or data provided via online product registration forms is used to carry out the request, service or agreement for which the information is submitted. With your consent, we may also use the information you provide in online registration forms to notify you periodically about important changes to the web site (such as a change to this privacy policy or notice of a security breach), new DoxNow products and services, and special offers and contests that may be of interest to you. When you register, we ask for, among other things, your name, address, email, telephone number, type of product purchased and serial number or other product-identifying information, and date of purchase.
DoxNow limits the access to and use of your personal information by our vendors and suppliers through the use of administrative, managerial and technical safeguards that are intended to enforce this privacy policy and assure compliance with applicable data protection law.
Failure to register your product will not diminish the rights you have under the product warranty.
- Cookies. To the extent web site usage information is developed in connection with your IP address through session cookies, we will only use this information to facilitate your use of the DoxNow web site. Cookies are data files that are written onto your computer by a web site. At the end of your visit, the session cookies are removed. DoxNow does not use cookies other than the session cookies identified. However, our service providers may use cookies in order to personalize your experiences and adapt the web site's functionality to your preferences. You may set your browser to notify you when you receive a cookie or to refuse receiving it. You should be aware that this may interfere with or make you unable to use certain functionality on web sites using cookies. For example, many web sites will ask your permission to use a cookie that will enable you to automatically log on to the web site. Disabling or removing cookies may require you to manually log on each time you wish to visit that web site. You may also delete cookies from your computer through your browser.
- Recruitment and Job Applications. Residents of the United States may provide us with personal information through DoxNow.com. Personal information such as that contained on a resume or curriculum vitae may be submitted in connection with a job application or inquiry. We may use this information throughout DoxNow (worldwide) for the purpose of employment consideration or your inquiry. We may keep your information on file for future consideration. DoxNow does not accept applications for employment through its web sites from applicants outside the United States.
- Children. If under the relevant laws of the place where you are visiting this web site you are considered a minor (usually if you are under age 18), or otherwise would be required to have parent or guardian consent to share information with DoxNow, you should not send any information about yourself to us. For example, if you are a resident of the United States of America you should not submit information to DoxNow unless you are at least 13 years old. If a person under 13 submits information through any part of the DoxNow web site, and we learn the person submitting the information is a child, we will attempt to delete this information as soon as possible. Because we do not knowingly collect any personal information from persons under 13, we do not use or disclose such information to third parties.
- Public Areas. Any information disclosed in public areas of the DoxNow web site will become public information. We cannot control the use of information disclosed in public forums, such as bulletin boards, blogs and chat rooms. You should exercise caution when disclosing information in these public areas and should refrain from disclosing your personal information. Content posted in public areas of the DoxNow web site, including advice and opinions, represents the views and is the responsibility of those who post the content. DoxNow does not necessarily endorse, support, verify or agree with the content posted. If you have any questions or comments about any content on the DoxNow web site email: customersupport@doxnow.com.
WHEN DOXNOW MAY SHARE COLLECTED INFORMATION
DoxNow may share your personal information within the DoxNow group to fulfill its obligations to you and operate its business consistent with this policy and applicable data protection law. DoxNow may also share your personal information with third parties in the following situations.
- DoxNow Vendors and Suppliers. DoxNow works with vendors and suppliers to provide technical and customer support, shipping, credit card processing, product fulfillment or other services. DoxNow requires these vendors and suppliers to safeguard the personal information you provide to us. To the extent it is necessary for these service providers to complete their contractual obligations to DoxNow, these third parties may have access to or process your personal information. DoxNow limits their use of your personal information to the purpose for which it was shared. DoxNow may sometimes permit our authorized service providers to have access to aggregate statistics about our customers, sales, traffic patterns, and related site information. These transfers of aggregate statistics do not involve personal data.
- Mergers, Acquisitions and Insolvency. If DoxNow should ever file for bankruptcy or merge with another company, or if DoxNow should decide to buy, sell or reorganize some part or all of its business, DoxNow may be required to disclose your personal information to prospective or actual purchasers or receive personal information from sellers. It is DoxNow's practice to seek appropriate protection for information disclosed or received in these types of transactions consistent with applicable data protection law.
- As Required by Law and Other Extraordinary Disclosures DoxNow may be required to disclose your personal information: (i) if it believes it is reasonably necessary to comply with legal process (such as a court order, subpoena, search warrant, etc.) or other legal requirements of any governmental authority, (ii) would potentially mitigate our liability in an actual or potential lawsuit, (iii) is otherwise necessary to protect our rights or property, or (iv) is necessary to protect the legal rights or property of others.
SPECIAL NOTICE TO INTERNATIONAL VISITORS AND CUSTOMERS
DoxNow may transfer your personal information within our operations to fulfill our obligations to you but always subject to the limitations of applicable data protection law and this policy. Privacy laws differ across the globe. If it is necessary for the purposes for which you have shared personal information with us for us to share your information within DoxNow's operations, we will do so consistent with this policy.
If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, including those whose privacy laws may be more strict than U.S. law, please note that you are transferring your personal data to the United States to DoxNow, LLC. By providing your personal data you consent to that transfer.
Parts of this privacy policy may not apply to visitors from outside the United States because certain services are not offered to those outside the United States. For example, DoxNow does not sell its products directly on this web site to European residents or others outside of the United States. Visitors from outside the United States must make their purchases through authorized DoxNow distributors. Customer and technical support is available through this web site and via telephone and email. These services are provided in the United States subject to the Safe Harbor principles.
STORAGE AND PERIOD OF HOLDING FOR PERSONAL INFORMATION
Unless otherwise requested by you, DoxNow will continue to keep the personal information you provided to us. If the reason for collecting your personal information no longer exists, we will delete the personal information at the appropriate required time if legally required by relevant applicable data protection law.
SECURITY
No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make reasonable efforts to ensure security on our systems. We use secure server software (SSL) and firewalls to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.
If DoxNow learns of a security systems breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using this web site or providing personal information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of this site. DoxNow may post a notice on our web site if a security breach occurs. If this happens, you will need a web browser enabling you to view the DoxNow.com web site. DoxNow may also send an email to you at the email address you have provided to us in these circumstances.
LINKS TO THIRD-PARTY SITES AND CO-BRANDED WEB SITES
This web site may contain links to third-party sites, however, please be aware that DoxNow is not responsible for and cannot control the privacy practices of these other sites. We encourage you to read the privacy policies for these other sites, as they may differ from ours.
This website also contains links to co-branded web sites that may display DoxNow's logo and trademarks but which are maintained by third parties. Such web sites may be identified by the fact that they do not display a "DoxNow.com" URL. Please read the privacy policy on the co-branded site for the applicable privacy practices relating to personal information collected via that site, as it may differ from this Privacy Policy. This Privacy Policy applies solely to personal information collected by DoxNow.
CHANGES TO THIS POLICY BY DOXNOW
If in the future we change the DoxNow Privacy Policy, we will post the new policy on this web site. If this policy is somehow materially less restrictive or protective of your privacy than the current policy, we will not apply the less protective aspects of the revised policy to information you have previously provided to us without first obtaining your consent. If we have a way of contacting you electronically, we will do so in the way you have instructed us to obtain your consent. We reserve the right to change this policy in the future. Your continued use of this web site following a change in the privacy policy represents consent to the new policy to the fullest extent permitted by law.
We encourage you to periodically review this Privacy Policy.
MARKETING COMMUNICATIONS
When you provide DoxNow with personal information, if you allow us, we may communicate with you by the method you choose about topics of your choosing. DoxNow seeks your consent to receive marketing communications from us when you provide your personal information.
ACCESSING YOUR PERSONAL INFORMATION, MAKING CHANGES OR REQUESTING DELETION OF PERSONAL INFORMATION
You may at all times object or restrict DoxNow's use of your personal data for direct marketing purposes. You may also request access to, correction of or deletion of personal data. For instructions on changing any of your privacy preferences, accessing your information or for any privacy or data protection related question or concern email customersupport@doxnow.com for assistance.
Please be aware that this Privacy Policy and the choices that you indicate when registering on this web site will not necessarily apply to personal information you may have provided to DoxNow or its business partners as part of other, separately-operated web sites or services.
Generally, when we contact you, we will try to provide you with an easy and convenient way to notify us if you would not like further similar communications.
If you have provided us with personal information not related to your purchase or registration of our products and would like to change or update your personal information, please email customersupport@doxnow.com.
CONTACTING DOXNOW
If you have any questions, comments, or concerns about this Privacy Policy, please email us at customersupport@doxnow.com.
Postal Mail Address:
DoxNow, LLC
7575 Bombardier Court, Suite 200
Wausau, WI 54401
Attention: Web Privacy Controller
DoxNow
